Mexico’s paper processing industry is growing fast. Many factories need reliable equipment to handle thermal paper rolls. These rolls are used for receipts, labels, tickets, and medical records.
A Mexican company recently contacted us. They were looking for a thermal paper slitting machine. Their old machine could not keep up with their production needs. It was slow and often broke down.
They found YG Machinery online. After checking our products and reputation, they decided to work with us. Our thermal paper roll slitting machine became the solution to their production problems.
We shipped the machine on time. The installation went smoothly. Now, the customer runs their production line with high efficiency. They are very happy with their purchase.
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Customer Background: Why They Needed A Thermal Paper Cutting Machine
Project Background
This Mexico customer operates a medium-sized paper converting factory. They produce thermal paper rolls for various industries. Their clients include retail stores, hospitals, and transportation companies.
Before buying from YG, they used an outdated thermal paper cutting machine. This machine had many issues:
- It could only cut at 150m/min speed
- The cutting accuracy was poor (±0.5mm)
- Frequent breakdowns caused production delays
- Maintenance costs were rising every month
Their production manager told us, “We needed a machine that could work faster and produce consistent quality. Our old machine was holding us back.”
Customer Application
The customer uses our thermal paper slitting rewinding machine for two main tasks:
- Cutting large jumbo rolls into smaller finished rolls
- Rewinding the cut paper into neat rolls ready for sale
Their typical order includes:
- Receipt paper rolls for retail stores
- ATM paper rolls for banks
- Medical chart paper for hospitals
- Ticket paper for transportation systems
Each finished roll must have clean edges and tight winding. Any defect would cause problems for their end customers.
User Feedback
“The YG thermal paper slitting machine runs smoothly every day. We increased our output by 40%. The cutting precision is excellent. Our clients now receive perfect rolls every time.”
They also mentioned that the machine’s user-friendly interface helps their operators work with less training.
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Why Mexico Customer Chose YG Thermal Paper Slitting Machine
The customer evaluated several suppliers before choosing YG. Here is why they selected us:
1. Wide Model Selection
We offered them three models to choose from:
| Model | YG- 1300 | YG- 1600 | YG- 1800 |
| Max width | 1300mm | 1600mm | 1800mm |
| Max Diameter for unwinding | ¢1400mm | ¢1400mm | ¢1400mm |
| Min width of slitting | 30mm | 30mm | 30mm |
| Max Diameter of rewinding | ¢1000mm | ¢1000mm | ¢1000mm |
| Speed | ≤350m/min | ≤350m/min | ≤350m/min |
| Total Power | 24kw | 26kw | 30kw |
| Power supply | 380V/50hz | 380V/50hz | 380V/50hz |
| Weight | 4000kg | 4500kg | 5500kg |
| Overall dimension(LxWxH) | 3300x3150x1930(mm) | 3300x3450x1930(mm) | 3300x3650x1930(mm) |
The customer chose the YG-1600 model. It matched their production requirements perfectly.
2. High Speed And Precision
Our thermal paper roll slitting machine runs at ≤350m/min. This speed is more than double their old machine. The precision is ±0.2mm, ensuring clean cuts every time.
3. Strong Build Quality
The machine weighs 4500kg for the YG-1600 model. This heavy construction ensures stability during high-speed operation. The customer appreciated the sturdy design.
4. Easy Operation
Our Siemens PLC control system makes the machine simple to run. Operators can set parameters on the touch screen. The machine then works automatically. This feature helped the customer reduce operator training time.
5. Competitive Pricing And Delivery
We offered a fair price with fast shipping. The machine arrived at their Mexico factory within the promised timeline.
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YG Provides High-Quality Thermal Paper Slitting Rewinding Machine
Our company has manufactured paper machinery for over 18 years. We understand what customers need from a thermal paper roll slitting machine.
Quality Features Of Our Machine
Precision Slitting System
The machine uses circular knives for clean cutting. It can slit paper as narrow as 30mm. This flexibility allows the customer to produce various roll sizes.
Automatic Tension Control
Uneven tension causes poor roll quality. Our machine maintains constant tension from unwinding to rewinding. This ensures every finished roll has tight, even winding.
Red Line Marking System
Many thermal paper rolls need a red warning line at the end. Our machine prints this line automatically. This feature saves the customer extra production steps.
Safety Features
The machine includes emergency stops and overload protection. These features keep operators safe during work.
Full Service Support
We did not just sell a machine. We provided complete support:
- Installation guidance: Our engineer helped set up the machine
- Operator training: We trained their team on machine operation
- Spare parts supply: We keep parts in stock for quick delivery
- Technical support: Our team answers questions promptly
The customer told us, “Your service team is responsive and knowledgeable. We feel confident with your support.”
Proven Track Record
YG has exported many paper slitting machines to countries like Spain, Algeria, Egypt, and Mexico. Our customers trust our quality and service.
The Mexico customer’s positive experience adds to our growing list of satisfied clients. They recently ordered spare parts for their machine. This shows their long-term trust in YG.
This Mexico customer found the right thermal paper slitting machine from YG. Our YG-1600 model meets their production needs with high speed, precision, and reliability.
The customer increased their output by 40%. Their product quality improved significantly. They now have a dependable partner in YG Machinery for their production equipment.
If you need a thermal paper roll slitting machine for your factory, contact us. We will help you find the right model for your requirements.
